Guidelines

Our operating guidelines in full:

  • The ICL guarantee: if an ICL Member drills or destroys your lock whilst gaining entry, your lock will be replaced like for like, free of any further charge (excludes safes and faulty or damaged locks).
  • All ICL and ICAL members will be both properly and adequately insured to carry out the services they offer .
  • All ICL and ICAL members prices will be quoted in advance of any work being done.
  • ICL Members Locks to the appropriate British or European standards will always be offered.
  • An ICL & ICAL  Member will always carry identification and present it when appropriate.
  • All work carried out by an ICL or ICAL Member will be fully guaranteed. In the event of a fault, the Member will revisit and correct within an acceptable can i buy generic celebrex period of time.
  • The ICL & ICAL offers arbitration to the customer and the ICL Member agrees to abide by the arbitrators decision in the event of a disagreement.
  • All ICL & ICAL Members are fully trained and police vetted locksmiths who will always be polite and professional at all times, offering the customer the highest standards at all times.
  • All work undertaken by an ICL or ICAL Member will be properly invoiced and guaranteed with the ICL logo and contact details available to the customer.
  • All ICL & ICAL Members adhere to a price structure that is both fair and represents good value.
  • ICL & ICAL Members are periodically assessed by the ICL & ICAL to ensure standards are maintained and areas requiring improvements are identified by in-house training.