Membership code of ethics

By paying their annual subscription, each Member of the Institute will be deemed to have accepted the rules of the the Institute which apply to all grades of membership and include this code of ethics, which should be read in conjunction with our operating guidelines for members.

Each Member will subscribe to the highest level of professional standards and maintain the highest level of personal honesty and integrity.

All Members will strive to place the customer first and to always offer the best possible solution to their problem viz:

  • to analyse security problems impartially and to the best of their ability and offer a secure, safe and cost effective solution
  • to analyse lockouts and advise the customer accordingly, to offer non-destructive entry on every occasion except where best practice dictates a lock is not receptive to this form of neutralising.
  • to explain fully to the customer on those occasions where non-destructive measures have failed and explain the ICL free replacement guarantee.
  • to conduct themselves in a dignified manner and to refrain from using improper or unprofessional methods in furthering their business.
  • to use any knowledge gained to further the ICL ethos and to use their skill and knowledge to further the training of others within the ICL by submitting written articles or giving lectures or talks at meetings.
  • To ensure entry methods that can be copied by customers are not carried out in public view (mica etc).

Member to Member

All Members will strive:

  • To encourage and promote loyalty in his or her profession by acting in a fair, reasonable and business-like manner in any dealings, especially those with any fellow Member.
  • To not do anything to undermine another Member by decrying their abilities or workmanship; any complaints about a Member’s ability should be communicated to the ICL Steering Group.
  • Only Certified Members may display the ICL Logo. The ICL logo is a registered trademark and may only be used by paying members under license of the trademark holder upon membership payment. It may be used for paying members for their business use such as their own company website, vans, paperwork etc. It may not be used by any non paying members on their websites or elsewhere irrespective of purpose. Any queries regarding the use of the trademark must be directed to the trademark holder to avoid any misuse.
  • No Member may remove any information or data from the ICL Members’ forum and copy it elsewhere.
  • No ICL Member will bring the ICL into disrepute by discussing any ICL business outside of the ICL membership without the approval in writing of the ICL Steering Group.

Training

All ICL Members agree to abide by the ethic that locksmithing tools, picks or specially adapted or constructed equipment will not be sold to anyone other than a trading locksmith or bona fide supplier.

ICL locksmiths will endeavour to keep sensitive information about lock neutralising etc. within closed forums, and not disclose such information to the public or on any open public forums.

No Member of the ICL, regardless of category, shall take part in or promote commercial locksmith training classes aimed at bringing beginners into the trade. This rule will not apply to ICL-approved training centres who have an approved written programme and ongoing advancement structure. This rule may be reviewed at intervals to reflect the ongoing state of the locksmiths trade.

For the purposes of this last rule, the following definitions apply:

  • ‘Beginners’ are those who have not been trading as a full time locksmith, or who have not been employed as a locksmith, for a period of six months or more. ‘Beginners’ does not apply to somebody that a Member employs on a PAYE basis. The ICL encourage apprenticeships and for Members to recruit and to grow their businesses. This rule does not apply to ‘Member to Member’ training: the ICL promote and also run internal training classes for members.
  • ‘Commercial locksmith training classes’ are groups of more than two people, taking a course of less than 20 days duration, learning specialist skills which enable them to enter the trade of locksmithing. Such skills include lock/door/car/safe opening or the tools used, lock re-keying or master keying, transponder programming or lock servicing.

The Steering Group believe that the trade of locksmith is currently over-saturated with many locksmiths going out of business. We believe that many people are misled by training schools whose purpose is purely to make money with no regard to the success or failure of their pupils.

In order to stop the proliferation of these high volume training classes at a time when work levels are falling, we are restricting all Members from taking part in this unethical occupation. Individuals who are determined to enter the trade should still be encouraged but must be truthfully informed about the expected financial investment required and the return that may bring.